Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.

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You've deployed Cisco voice or video and Microsoft Skype for Business... now how do you make them interoperate?

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"In the old world you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world that inverts." --Jeff Bezos, CEO of Amazon

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As Ovum analyst Brian Riggs so aptly pointed out in the 2017 edition of his popular "Email Killers" slideshow on No Jitter, team collaboration applications are "hot stuff in UC circles." Everybody wants in, from pure-plays like Slack and Atlassian to UC platform and service providers like Cisco, Microsoft, and RingCentral, and including big-name Web properties like Facebook and Google.
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